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Who are Kinvale?

Born out of 25 years in customer service and sales, Kinvale was setup on a core philosophy:

We believe in people. We believe listening to them makes business better.

We use our systems and experience to provide an impartial listening experience, collecting and analysing feedback from customers and employees, and converting this into actionable insights. Whether you are building a culture of feedback, tackling disengagement, looking to innovate or focused on growth, we help you turn stakeholder feedback into business impact

business documents on office table with smart phone and laptop computer and graph financial with social network diagram and three colleagues discussing data in the background
25
Years experience
100+
Surveys completed
+60
NPS score from our clients

Our Vision

To make stakeholder feedback a key component in business decision making

Our values

Transparency

Translate feedback directly, with impartiality and absolutely clarity

Integrity

Operate with honesty and high ethical standards in all dealings

Partnership

Work with you to create fully relevant and insightful impact